Privacy Policy

FluxCut ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at fluxcut.co.in or purchase our digital products and services. Please read this policy carefully. By using our website, you consent to the practices described below.

1. Information We Collect
We may collect several types of information when you use our website or services. This includes personal information you provide directly to us, such as your name, email address, phone number, and billing information. Note that payment method details are processed securely by third-party providers and are not stored by us. We also collect account information like usernames and passwords for client portal access, as well as communication data from emails or contact forms. Additionally, our systems automatically collect usage data including pages visited and time spent on site, device information such as IP addresses and browser types, and cookies or tracking technologies. We may also receive transaction confirmations from payment processors and interaction data from social media platforms.

2. How We Use Your Information
We use your information to process and deliver your purchases, including video packs and social media services. It also helps us manage your account and provide access to hubs like the FluxCut Gold Hub. We communicate with you regarding orders and support, and send promotional updates which you can opt out of at any time. Furthermore, your data allows us to improve our digital products and comply with our legal obligations.

3. Legal Basis for Processing
For international users, specifically those in the EEA, we process data based on contract performance to fulfill your requests, our legitimate interests in site improvement, your consent for marketing, and various legal obligations related to tax and regulation.

4. Sharing Your Information
We do not sell, trade, or rent your personal information. We only share data with essential service providers like Wix, Razorpay, or PayPal to fulfill our services. We may also disclose information to comply with legal requirements, during business transfers, or to protect the safety and rights of our users. All third-party providers are contractually obligated to protect your data.

5. Data Retention
We retain purchase records for five years to meet tax requirements and keep account information as long as your account remains active. Marketing data is kept until you opt out. You can request deletion of your data at any time by contacting our support team.

6. Cookies and Tracking Technologies
We use essential cookies for website functionality, analytics cookies to understand user behavior, and preference or marketing cookies for a more relevant experience. You can control these through your browser settings, though some site features may be affected.

7. Your Rights
Depending on your location, you have the right to access, correct, or delete your personal data. You may also request restricted processing or data portability. For users in India, the EEA, UK, and California, we provide specific protections in line with local laws like the DPDP Act, GDPR, and CCPA. Please contact us to exercise these rights; we respond to all requests within 30 days.

8. Data Security
We implement technical measures like SSL encryption and restricted access to protect your data. While we strive for high security, no internet transmission is entirely immune to risk.

9. Children's Privacy
Our services are not intended for anyone under 18. If a child has shared data with us, please contact us for immediate deletion.

10. Third-Party Links
We are not responsible for the privacy practices of external sites linked on our platform and encourage you to review their policies independently.

11. International Data Transfers
Your data may be processed outside India. By using our site, you consent to these transfers, which we manage using standard contractual clauses to ensure protection.

12. Changes to This Privacy Policy
We update this policy periodically. Changes are effective once posted on this page with a new updated date. Continued use of the site implies acceptance of these updates.

13. Contact Us
If you have any questions or concerns, please reach out to FluxCut at info.fluxcut@gmail.com or visit fluxcut.co.in.